Q4 2021

14 EU BUSINESS NEWS / Q4 2021 , Most Innovative ICT MSP 2021 Founded in 2008, Hestia Group specialises in providing IT infrastructure maintenance and hosting services and solutions which enable clients to focus onwhat they do best. IT certainly seems to be getting easier and more flexible for the end-user, but on the flip side, this means there is increased complexity in the background, and businesses are having to consider and determine how to strengthen their digital transformations so they can continue delivering their services uninterruptedly and innovatively. Hestia Group’s name comes from Hestia, the daughter of the Greek god, Kronos, who had the responsibility of keeping the flame burning on mount Olympus, inspiring the company’s mission to keep the flame burning for its small, medium and large business clients in all sectors by maintaining their IT infrastructures. Hestia guarantees its clients security, consistency and optimum quality of services by supporting and/or fully managing their IT infrastructures. With a proven track record and test-and-tried services, it wants to be recognised as a real knowledge organisation through its driven and committed employees who are really making a difference in the industry. And the company’s focus not only lies in pure support for each IT infrastructure, but also in endeavouring to identify the potential added value it can offer clients. This enables it to build long-term relationships with clients and become a trusted managed service provider. Hestia is the first and only company in Belgium to be recognised with accreditation in accordance with the MSPAlliance’s (MSPA) Managed Services Accreditation Programme (MSAP). MSAP is the first programme of its kind, specifically designed and created to provide business consumers of managed services providers with the assurance that the service provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices and customer satisfaction. One case which represents Hestia’s outstanding service offering is its urgent Aug21352 intervention for AZ Maria Middelares, a hospital in Belgium. The hospital keeps Hestia on standby should an incident occur which directly impacts its operations and which it can’t solve for itself. Therefore, AZ Maria Middelares turns to the experts for assistance in all its IT tasks, except for its network and security, and Hestia therefore provides the right solution at the right time with appropriate urgency. Indeed, Hestia gives clients peace of mind, keeping that that flame burning, with 24/7 availability and engineers always on standby. Its engineers are quick and efficient and work in hundreds of different environments every day, their wealth of experience a true beacon of knowledge which brings added value to each and every client. Company: Hestia Group Website: www.hestia-it.be