Q2 2024

EU Business News- Q2 2024 Best Public Sector Professional Training Organisation 2024 Established in 2022, Public Affairs Ireland (PAI) is a renowned provider of professional learning and development solutions for the public and private sectors. Its overarching mission is to foster a culture of continuous learning within organisations across Ireland through its bespoke training programs and initiatives. Public Affairs Ireland aspires to promote excellence and help organisations unlock their full potential. Since its inception, PAI has become a prominent figure in the training and development of public sector entities, private companies, and non-profit organisations. With its comprehensive approach, the company provides valuable insights, bespoke consultations, detailed training needs analysis accredited validation, and personalised course specific feedback to deliver transformative learning experiences. Transforming public and private services is an ongoing process which generates successful results through targeted training and tailored support services. PAI focuses on key areas such as Workplace Wellbeing, Corporate Governance & Policy, Legal & Regulatory, Core Skills, AI and GDPR, Customer Service and Communication Skills, and much more. The PAI team understand the pressure facing public servants to remain cost-effective and remain productive and efficient in their work. The business strives to meet the ever-evolving demands of organisations and highlight the need for clear communication, customer satisfaction, and strong people management strategies. Emma McBride, COO of Public Affairs Ireland, says, “In the current industry landscape, PAI observes a growing demand for training sessions addressing key areas such as communication, customer service, and performance management. To stay ahead of the curve, PAI continuously monitors industry trends, gathers expert insights, and adapts our training programs to address emerging needs effectively. By providing timely updates through seminars, conferences, blogs, and newsletters, we ensure our clients receive industry-ready knowledge and stay informed about the latest developments.” For over two decades, PAI has supported Irish industry with its offerings of high-end training and consultancy solutions. Its success is demonstrated through its track record of organising major national conferences and seminars related to Human Resources, Public Procurement, and Women in Leadership and its dedication to delivering public policy initiatives of national and European significance. Being based in Ireland allows PAI to maintain a strategic location within the European market and remain close to its primary customer base. Ireland boasts a highly skilled, English-speaking workforce, dynamic business sphere, and a distinguished reputation for education and innovation. Other benefits of the region include access to governmental support, opportunities for collaboration with stakeholders, and progression opportunities that enhance its training services. Ireland is a vibrant location that allows PAI to thrive and provide unrivalled value to its esteemed clientele. Emma McBride shares, “At PAI, our internal culture is characterised by collaboration, professionalism, teamwork, and a passion for lifelong learning. Our company culture plays a crucial role in our success by fostering teamwork, creativity, and excellence in all our endeavours. We uphold this culture by recruiting individuals who share our values and commitment to continuous improvement. Through ongoing training, mentorship, and recognition programs, we nurture talent, empower our team members, and promote a positive work environment conducive to growth and innovation.” Looking to the future, PAI has plans to further expand its offerings, enrich its training programs, and leverage state-of-the-art technologies to create more cutting-edge solutions for its clients. The company is committed to establishing more strong partnerships, broadening its reach, and diversifying its portfolio to meet the changing needs of the public and private sectors. By anticipating changes within its industry, PAI can remain at the forefront of innovation and professional development in Ireland. With a rich history in professional learning and development, PAI is an award-winning company with extensive experience in public affairs and regulatory matters. Its offerings of high-quality training and consultancy solutions provide unparalleled value to the public sector, private companies, and non-profit organisations. Built on core values of trust, professionalism, and innovation, the company is dedicated to promoting continuous growth and fostering a culture of lifelong learning for organisations across the country. Recognised in this year’s Irish Enterprise Awards, Public Affairs Ireland strives to meet the evolving demands of its clients and will continue to support their learning and development for years to come. Contact: Emma McBride Company: Public Affairs Ireland Web Address: www.pai.ie Mar24205

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