8. Offering the most authentic Balkan food, in the heart of Hamburg, Luisenhof & Dubrovnik is part of a deep cultural connection to diverse, ancient culinary experiences. The team’s core mission is to bring exceptional quality to authentic heterogeneous dining. From customer service to food preparation, presentation, and delivery, to the atmosphere they create on a daily basis, the team at Luisenhof & Dubrovnik breathes excellence into everything they do. Albert Bisaku, the manager, shares, “The internal culture in our restaurant is team work. The staff learn by doing – They are trained on the job to provide the best possible service by the family and experienced staff who love their work with body and soul.” Taking a family values approach to their work, the team at Luisenhof & Dubrovnik carry out their responsibilities with pride while supporting one another greatly. This sentiment extends outwards to those who visit Luisenhof & Dubrovnik for their meals. Albert adds, “We are always here for our guests even in such crisis times as Covid lockdown. We continued to provide meals, which were delivered to homes or were collected. Those who were able to collect their meals got a 10% reduction in the price. Thus we and our customers could survive this difficult time. Our selling point is the traditional Croatian culinary experience but we are flexible and also offer German and international dishes.” It’s not just meat and game specialties being served here, as Luisenhof & Dubrovnik is devoted to creating something for everyone. Proudly serving vegetarian Best Balkan Restaurant 2023 – Hamburg Finding a fruitful source of authentic dishes can be a feat in itself. However, we’ve found a remarkable restaurant with much to offer Hamburg and its visitors. It is a pleasure to feature Luisenhof & Dubrovnik in our Q1 issue of EU Business News after awarding the restaurant with Best Balkan Restaurant 2023 - Hamburg in our recent German Business Awards 2023. Here we learn more about Luisenhof & Dubrovnik and its stellar team as the family Bisaku, originally from Kosovo, shares some words of pride. Nov23369 and vegan dishes, Luisenhof & Dubrovnik ensures every part of the family or friend group has a sumptuous set of dishes to enjoy together. “We have to keep up-todate with gastronomic developments, such as vegetarian and vegan options, therefore, we keep ourselves well informed about what is happening in the culinary world. Our guests have to enjoy eating our food and we have to innovate, provide new ideas, new tastes, new experiences, and new ways to celebrate special occasions,” says Albert’s brother and chef, Vilson Bisaku. Luisenhof & Dubrovnik is proud to offer an authentic, heartfelt experience. Whether its customers are looking to experience an authentic Balkan culinary experience, or any other cuisine, the team at Luisenhof & Dubrovnik work their magic every time. This approach has meant many passionate and earnest reviews from many of its customers. An extremely impressed guest says, “Warm atmosphere, very good food, great service. My mother, who is over 80 years old, would like to contribute this review: As part of today’s class reunion of 12 elderly ladies and gentlemen, the restaurant managed to ensure that we had wonderful hours. The welcome was warm, everything was prepared, a large table was festively and tastefully set for us in the winter garden (covers, high-quality table linen, beautiful decorations). The food was very good and plentiful, the leftovers were naturally packed to take away. The service was attentive and courteous. With a school grade (after all, it was a class reunion of the class of 1936), a straight A! Thank you!” Another happy diner comments, “Special requests are easily accommodated, and this shows that the food is really freshly cooked. In addition to the good quality and & DUBROVNIK Am Luisenhof 1 • 22159 Hamburg • Tel.: 040 - 643 10 71
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