EU BUSINESS NEWS / Irish Enterprise Awards 2022 47 , now normalised psychotherapy and this is hugely positive.” Recently, the centre was recognised by EU Business News in the in the Irish Enterprise Awards and named Most Client-Focused Psychotherapy Centre in Dublin – a title which the founders are extremely proud of and which they feel is demonstrative of the exceptional services they provide. “Our aim is to continue to improve and develop the services we offer and to stay true to our mission,” states Shaunna, speaking of what the future holds for City Therapy. “Our clients’ needs and experience while with us are at the focal point of our decision making. We continuously strive for that Gold standard therapeutic service and to become a centre that leads the way, setting a standard for other centres to follow.” Contact Details Contact: Shaunna Impey & Anne Devlin Company: City Therapy Web Address: www.citytherapy.ie Jan22618 Most Client-Focused Psychotherapy Centre – Dublin Based in Dublin, Ireland, City Therapy is a therapy centre which aims to be part of the solution for the good of the individual, community and humanity by helping people to help themselves. We find out more fromFounders Anne and Shaunna in the wake of the centre being named in the Irish Enterprise Awards 2022. Shaunna Impey and Anne Devlin opened City Therapy in 2014 and offer evidence-based quality psychological interventions, such as counselling, psychotherapy, psychology, and psychoanalysis, to adolescents and adults, as well as psychological assessments, diagnosis, and reports. City Therapy provides a service that helps close the gap between public and private mental health services, by reducing waiting times and delivering real-time psychotherapy and psychological interventions, when and where they are needed. With a three-tier cost structure, the centre offers online and in-person appointments. “Our mission is to provide quality evidenced based psychotherapy interventions that are tailored to meet the needs of the client,” explains Shaunna. “Through their psychotherapy journey the client will impact their own relationships, community, society, and world for the better.” The dynamic duo have built their business model from a client-centred approach which ensures that they can dedicate time to think about the clients’ experience and draw on their own personal experiences to create a unique offering, that is bespoke to each and every client. “We have developed a process called ‘Best Fit Consultation’ that focuses on the client’s needs, helping them to understand where they are at, what their therapeutic needs are and exploring ways how to meet those needs. We feel this is essential as it is the first step in seeking help.” Differentiating itself from competitors in the industry is important and City Therapy believes itself to be the first therapy centre in Ireland that has engaged an independent review service (Reviews.io) to help it gather its clients’ experiences. This space is provided so every client can have their say by inviting them to leave their feedback, along with comments about their experience, which can be anonymous to increase the likelihood of engagement. Given the demand on psychotherapy services City Therapy also feels that it is important to offer information to clients considering therapy and those who might find themselves on waiting lists. This additional support is given in the form of psychoeducational material via fortnightly emails. “We have created a “Pre-therapy Handbook” which is a free 18-page resource that helps the person think about the therapy process, what it means and how they can prepare themselves for therapy,” Shaunna elaborates. “And on our website we have a free 23page download “Not sure if therapy is for you?” This book is a guide to help you better understand therapy by exploring the benefits of therapy, your goals, and questions to ask a potential therapist.” The Covid-19 pandemic created uncertainty for so many people that an increase in mental health issues were inevitable. Shaunna and Anne experienced more demand for relationship therapy, managing isolation, OCD and, once restrictions were lifted, social anxiety too. "Offering psychotherapeutic interventions afforded us the opportunity to help many people at their most vulnerable," says Anne. “It has been really busy for us and responding to this demand allowed us to feel we were playing our part during Covid. The government highlighted the need for psychological support during Covid-19 has
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