Irish Enterprise Awards 2021

36 EU BUSINESS NEWS / 2021 Irish Enterprise Awards , Mar21073 Catering Equipment Supplier of the Year 2021 - Southern ROI A leading refrigerator and catering equipment supplier of Ireland, Caterboss is a highly valued partner to businesses of all shapes and sizes acrossmany of the country’smajor industries. As it adjusts to business in a post-Brexit economy, we find out howCaterboss ismaintaining an award- winning reputation in a pivotal moment formany Irish businesses. Caterboss is a County Wicklow based supplier of refrigerator and catering equipment, offering premium brands to a broad scope of businesses across the food service and hospitality industries of Ireland. From small independent cafes and pubs to large supermarkets and restaurants, Caterboss has solutions that range from single item orders to supply and fitouts of large industrial kitchens. A grassroots business of Ireland that has worked its way up the industry to become a leading supplier within a competitive market, Caterboss boasts a profound understanding of the catering industry, enabling it to deliver effective and tailored solutions. Caterboss sources its equipment from well-established European suppliers and manufacturers, ensuring every item is well-reputed and tested, before delivering to clients at an affordable price with aftersales service that is unparalleled in its market. However, when buying from Caterboss, clients not only buy equipment, but industry specific knowledge integrated into superior customer service. With an approach that puts customer satisfaction before profit, Caterboss strives to meet demand on an order to order basis, investing time and energy in order to tailor effective and sustainable solutions for clients, many of whom have long-standing relationships with the firm. In order to maintain the high standards of service that Caterboss has become synonymous with across Ireland, the firm has built an internal culture with proven positive outcomes. Operating by the clan model, which has risen in popularity over the last decade owing to its promotion of a more supportive work environment, Caterboss sees a company culture that is structured like a family. The model focuses on values of shared goals, cohesion, and participation, and is typically defined by employee involvement programs and semi-autonomous work teams. The benefits to the clan model are numerous, but chief among them are the ease of engagement across fewer levels of management between leadership and employees, and increased collaboration in teams. The results are a more candid exchange of ideas, leading to greater innovation that translates into enhanced service for clients and overall business success. There are several advantages to Caterboss being based in Ireland, the country’s flourishing tourism industry being one of the most significant. In 2019 alone, it is estimated that 11.2 million tourists visited, generating €5.8 billion for the Irish economy. Caterboss takes great pride in providing the equipment needed to fuel the businesses within this major sector. However, some clients may be anxious about the supply of industry equipment in the light of Brexit, as the UK has long been a key partner to Irish businesses as an international supplier and source for catering equipment. Caterboss wishes to reassure its clients that it is forging strong partnerships with European Manufacturers and Logistics Providers to ensure that Ireland has even greater access to the equipment needed by many of its industries. Meanwhile, the future looks long and bright for Caterboss, which hopes to see its new European partnerships facilitating the acquisition of new products that can be brought to the Irish market. The firm already has plans to bring in a long line of brand name Italian manufactured equipment to its product offering, which is set to be an addition that will be highly valued by clients. Although business in a post-Brexit economy will inevitably have its challenges for SMEs across Ireland, Caterboss has worked tirelessly to ensure its is ready to emerge stronger than ever in the new economic era. Having seen year on year growth since its inception, there is little doubt this ambition is well within the reach of Caterboss. Contact: Ciaran Kilbride Company: Caterboss Web Address: www.caterboss.ie