Irish Enterprise Awards 2021

EU BUSINESS NEWS /2021 Irish Enterprise Awards 23 , Apr21006 Best Luxury Executive Chauffeur Service - South East Ireland A luxury travel group for the south east of Ireland offering both private and corporate customers executive level chauffeur services, Rapid Exec has gained significant prestige over the years. Although it is a relatively new addition to the Rapid Travel group, it is set to become a leading entity in its industry. An integral part of the Rapid Travel group of companies – comprising of a multitude of travel businesses such as Rapid Cabs, Rapid Express Coaches, and Rapid Delivery – Rapid Exec is a unique and premium service. The group itself has been in operation for 22 years, and the level of experience and expertise found within the group has fuelled its growth – growth that in 2018, made for the beginning of Rapid Exec. This business specifically provides with client-centric chauffeured transport solutions, allowing its clientele to partake in high-end travel that serves both a private and corporate market. Its target market is found throughout the region in which it operates, from Waterford proper to most of the south east of Ireland, and it has built up a fleet of luxury vehicles that are perfectly fit to purpose. All its vehicles are Mercedes branded, and offer its clients a thoroughly executive level experience from its leather seats and air conditioning, to its complimentary Wi-Fi. It has become known for its routes that take clients to and from the airports of Dublin, Cork, and Shannon, and for its travel options for tourists looking to move in comfort and style. The latter service takes clients around the ports of Dunmore East, Country Waterford, Rosslare, Cork, and Dublin, and are facilitated by knowledgeable chauffeurs that can make the trip just as informative as it is luxurious. Its largest vehicle can seat up to 16 people, and it can also cater to specific events such as business travel or golf trips. In tandem with all of this, Rapid Exec takes great pride in its customer service abilities. It keeps integrity and excellence as the core of its business around which everything else is built, ensuring that all clients have an experience that is memorable for all the right reasons. Its mission also informs this mentality: satisfying its clients with high-class transportation at unbeatable prices. Between these elements, its staff cultivate an atmosphere of elegance and sophistication, paying even the most minute detail their full attention to reassure a customer that their expedition will be comfortable, safe, and relaxing. Unfortunately, even a company with such prestige backing it and such a solid reputation for excellence can encounter challenges. Rapid Exec came across one of its biggest challenges in the form of the Covid- 19 pandemic, as to this day many of the luxury travel and executive transport industry’s businesses are still at a standstill. Many of its highest paying clients are having to remain indoors, and it has had to engage in an operational pivot to stay afloat; putting a Covid-19 action plan in pace that involved the implementation of increased safety measures. With these measures guarding the wellbeing of passengers and drivers, and all vehicles being cleaned before each journey with a certified disinfectant machine, all staff have been trained to abide by this new paradigm. Internally, this dedication to training was not new to the pandemic. Far from it – Rapid Exec is committed to upskilling those within its ranks, holding up its staff as some of the best in the industry. Every team member is highly skilled in communication skills, creating a personable atmosphere, and the dissemination of local knowledge, and its location gives it access to many lucrative client bases. Its upcoming plans include the impending release of a corporate portal that will allow clients to manage their journey remotely, integrated with other businesses in the Rapid group, and significant updates to its fleet. This has begun 2021’s goal of re-connecting with its clients, and Rapid Exec is looking forward to being able to pick up its delivery of luxury travel once again very soon. Company: Rapid Exec - Waterford Contact: Eric OBrien Website: rapidexec.ie