34 EU BUSINESS NEWS / German Business Awards 2022 Oct22125 Selling the most cutting-edge tools on the market, LA Tools & Service has made itself a frontrunning professional serving the profile processing industry. Such companies include window and door manufacture, and it is proud to say that it is one of the only businesses in its field that reduce tooling costs and even bolster productivity with its products and services. This fantastic work and the dedication towards its clients has earned it both the above award, and the Customer Service Excellence Award for 2022. LA Tools & Service understands that 80% of all profile processing companies (e.g., window manufacturers) have too high tool costs. This is where it has solidified its formidable reputation, in helping those very same companies to reduce tooling costs and increase productivity. Nominally, for LA Tools & Service, success is achieved when the customer returns and not the goods. It has been able to achieve this time and again with its friendly, helpful, and empathic customer service handled by expert staff, all of whom know its product range like the backs of their hands and have been instrumental in allowing it to outpace larger competitors, with companies such as Goldbeck, Tryma, Marsel, and SOR placing their trust in it. Indeed, it has been able to use its ‘Made in Germany’ label to influence this. Using its national pedigree for impeccable engineering as a springboard towards greater success, it has reliably shown its determination to bolstering this reputation with its own fantastic tool and service creation. Characterised by reliability, punctuality, and accuracy above all else, its customers are always its top priority. Therefore, when it comes to serving these clients – both heavy hitters of industry and friendly local businesses alike – it champions a quick and simple solution that avoid unnecessary complications and guarantees satisfaction. Having pushed through the tumult of the past couple of years, LA Tools & Service is excited to see what the future holds for it and its clients, as its dedication to them has allowed it to weather the storm in a truly impeccable manner, ensuring it maintained a loyal customer base throughout. Passionate, intelligent, and innovative, its driving force can be described as a force to be reckoned with, and it currently forecasts ending the year with a 12% increase in sales as a result. Company: LA Tools & Service Contact: Andreas Lorenz Website: la-tools-service.com Best Precision Tools Provider - Europe
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